Empathize

From a designer's point of view , having to empathize about the client's needs is a very essential skill. First of all , by putting one into the client's shoes trying to feel and experience things from his or her point of view can help us to understand what the client actually wants and thus , by understanding that , the designer can draft out his design which suits almost perfectly for the user. For example , lets just say that I am an Architect or Interior Designer. I have been given the task of having to build an Old Folks home , I will firstly consider what an old folk's essential needs , in this case , probably more elevators and more handle bars.  And then , I will go into more details , like for example , the design and the layout of toilets , it should not be too cramped up and must be equipped with handles for the old folks to hold on to , and what if some accident happened in the cubicle?? An alarm system may be installed in case of emergency , when the old folk accidentally slip and fall for example , they can press the alarm button that should be located at a convenient location. Therefore , by imagining myself as an old folk using all the facilities in the Old Folks home, I will know which are the areas that are most important and some of the very important support tools that should not be overlooked. Thus through this example , having empathy towards a client's or users' needs can significantly improve one's design and also greatly satisfy the client and user.